Custom vocabulary - teach RecordX your names and terms
How it works
Open Settings, pick a language, paste one term per line into the Custom Vocabulary box. Save. The transcription engine picks up the list on the next job and biases word choice toward those spellings when it hears a close phonetic match. Each language keeps its own list, so a bilingual team can bias English one way and Hebrew another without cross-contamination.
What to add
- Company and product names - your product, competitors' products, partner brands. The generic model has never heard of them; a vocabulary term fixes that in one line.
- Colleagues' full names - given name plus surname, especially names with unusual spellings.
- Technical jargon and acronyms - anything specific to your domain that generic training data underweights.
- Medical, legal, or scientific terminology - drug names, procedure names, statute citations, species names. The engine gets close but rarely exact without hints.
Use cases
- Sales calls that mention competitor names - a Salesforce vs. HubSpot vs. Pipedrive conversation is only useful if the transcript spells them correctly.
- Medical dictation with drug names - Ozempic, dupilumab, methylphenidate all sound generic to a base model. A short vocabulary list fixes them all.
- Legal review with case citations - party names and statute references stay accurate for downstream search.
- Hebrew names and terms - Hebrew given names and Hebrew technical terminology benefit most, since the generic model has less coverage per name than English.
Works across the twenty languages
Custom vocabulary is available in every language RecordX transcribes - Hebrew, English, Spanish, French, German, Portuguese, Italian, Russian, Ukrainian, Arabic, Turkish, Chinese, Japanese, Korean, Hindi, Indonesian, Vietnamese, Thai, Romanian, and Czech. See the multi-language page for the full list and the transcription feature for the underlying pipeline. The list is applied to every capture path - Zoom, Google Meet, Microsoft Teams, the Chrome extension, the mobile app, and the softphone.