RecordX for User Research
Why you need it
Every user interview transcribed, tagged, and searchable. RecordX captures Zoom, Meet, Teams, in-person, and phone research sessions in one library, so themes come out of the tape, not out of memory. Highlight quotes during the readout, ship a real synthesis instead of a moodboard.
What you get
- Every session captured - remote calls via the Chrome extension, in-person sessions from the mobile app, phone interviews via the softphone.
- Accurate transcripts - speech to text in 20 languages including Hebrew, with speaker labels so participant and moderator are separated.
- Search across studies - find every mention of a feature, pain, or competitor across months of interviews in seconds.
- AI summaries - a real writeup for each session with the participant's core jobs, pains, and gains, not just a bullet dump.
- Existing files - upload old recordings via the web app and back-fill your research library.
- Shareable - send a summary link to PMs and designers so they read the source instead of a game of telephone.
How it fits your workflow
- Sign up at recordx.io/register.html, install the Chrome extension for remote interviews, and the mobile app for in-person sessions and phone follow-ups.
- Book the interview on your calendar. The extension joins the call, records both sides, and transcribes.
- For lab sessions or diary studies, hit record on the phone. For old recordings, upload them from the web app.
- Skim the transcript, highlight quotes, and drop the summary into your research repo. Search the whole library for themes when you synthesize.
Example
A design team running discovery for a new billing flow interviewed fourteen customers over two weeks. Half were remote, half in-person. With RecordX every session had a searchable transcript by the time it ended, the synthesis workshop cited actual quotes with timestamps, and the "we heard three themes" readout finally had receipts.
Related features
- Transcription - accurate speech to text across 20 languages.
- Speaker ID - keep moderator and participant separated.
- AI summary - a real writeup per session.
- Action items - follow-ups pulled from the conversation.
Related use cases
Pricing
Free tier with a generous monthly minutes budget. Paid plans unlock higher minute quotas, phone calls, and team features. Full detail on the pricing page.