RecordX for User Research
Why you need it
Every user interview transcribed, tagged, and searchable. RecordX captures Zoom, Meet, Teams, in-person, and phone research sessions in one library, so themes come out of the tape, not out of memory. Highlight quotes during the readout, ship a real synthesis instead of a moodboard.
What you get
- Every session captured - remote calls via the Chrome extension, in-person sessions from the mobile app, phone interviews via the softphone.
- Accurate transcripts - speech to text in 100+ languages and dialects including Hebrew, with speaker labels so participant and moderator are separated.
- Search across studies - find every mention of a feature, pain, or competitor across months of interviews in seconds.
- AI summaries - a real writeup for each session with the participant's core jobs, pains, and gains, not just a bullet dump.
- Existing files - upload old recordings via the web app and back-fill your research library.
- Shareable - send a summary link to PMs and designers so they read the source instead of a game of telephone.
How it fits your workflow
- Sign up at recordx.io/register.html, install the Chrome extension for remote interviews, and the mobile app for in-person sessions and phone follow-ups.
- Book the interview on your calendar. The extension joins the call, records both sides, and transcribes.
- For lab sessions or diary studies, hit record on the phone. For old recordings, upload them from the web app.
- Skim the transcript, highlight quotes, and drop the summary into your research repo. Search the whole library for themes when you synthesize.
Example
A design team running discovery for a new billing flow interviewed fourteen customers over two weeks. Half were remote, half in-person. With RecordX every session had a searchable transcript by the time it ended, the synthesis workshop cited actual quotes with timestamps, and the "we heard three themes" readout finally had receipts.
Who it's for
UX researchers
Every interview and usability session on file with speaker labels. Pull quotes across a study without rewatching tape.
Product designers
Record discovery and concept-test sessions. The transcript keeps the exact phrasing a user reached for, which the summary can't.
Research ops and ReOps
Shared library across the research team. New hires onboard by reading transcripts, not by chasing calendar links to recordings.
Independent UX consultants
Low-touch recording for ad-hoc interviews. Transcript and summary in your inbox before you finish your follow-up email.
Mixed-methods and quant researchers
Qualitative sessions captured alongside the quant data. Search transcripts for a phrase or sentiment that explains the number.
Product managers running their own research
Capture customer interviews without a researcher in the room. The transcript keeps the raw tape honest when you write it up.
FAQ
Does it work for in-person user interviews?
Yes. The Android app records the room from your phone microphone. Set it on the table during the session, stop at the end. The transcript lands in the library a few minutes later.
What about remote research on Zoom, Meet, or Teams?
The RecordX Chrome extension records tab audio. No bot joins the call, no second account is needed, no awkward disclosure that a bot showed up.
Can I search across every interview in a study?
Yes. The library is searchable by phrase across every session. Pull up every mention of a feature, a frustration, or a competitor in seconds and jump to the exact second.
Does it label who said what?
Yes. Transcripts are speaker-labeled, so a multi-party research session or a facilitator-plus-observer setup keeps the quote attributable.
Does it transcribe in Hebrew and other languages?
Yes. RecordX transcribes and summarizes in 100+ languages including Hebrew, Arabic, English, Spanish, French, and Russian. The spoken language is detected automatically.
Related features
- Transcription - accurate speech to text across 100+ languages and dialects.
- Speaker ID - keep moderator and participant separated.
- AI summary - a real writeup per session.
- Action items - follow-ups pulled from the conversation.
Related use cases
Pricing
Free tier with a generous monthly minutes budget. Paid plans unlock higher minute quotas, phone calls, and team features. Full detail on the pricing page.
Sign up free, start transcribing. No credit card required.
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