Is the Chorus integration live today?

No. Chorus sync is on the RecordX roadmap - not built yet. Email support@recordx.io and we'll notify you when it ships. In the meantime, transcripts export from the RecordX web app and can be imported into Chorus manually.

Will the connector import from Chorus or export to Chorus?

Both directions are being scoped. Import would pull Chorus Calls into the unified RecordX library so a team can search across everything in one place. Export would push RecordX summaries onto the linked ZoomInfo contact or deal so Chorus analytics still see the call. Final scope will be announced when the connector enters beta.

Does this work with the older Chorus.ai or only ZoomInfo Chorus?

Chorus.ai was acquired by ZoomInfo and now ships as Chorus by ZoomInfo. The API surface is ZoomInfo's, so the planned integration targets that platform. Legacy Chorus.ai tenants that have migrated to ZoomInfo will be covered by the same connector.

How does RecordX compare to Chorus?

Chorus by ZoomInfo is a sales-focused conversation-intelligence tool built on top of ZoomInfo data - it's strongest for coaching, deal risk scoring, and CRM-linked call analytics. RecordX is a lighter, cross-team capture library: every Zoom, Meet, Teams, Webex, and phone call in one searchable place with summaries and action items, regardless of role. Sales teams already on ZoomInfo often keep Chorus for coaching and add RecordX to cover non-sales meetings.

Can I run both RecordX and Chorus on the same call?

Yes. RecordX captures locally through the Chrome extension or via a Recall.ai bot, so it does not conflict with Chorus joining the same meeting. Once the direct connector ships, running both becomes redundant - pick whichever library your team searches in.

RecordX + Chorus (data import)

Category: crm - Status: roadmap

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How it works

Chorus by ZoomInfo sync is on the RecordX roadmap - not live yet. Direction is being scoped: either import Chorus Calls into the unified RecordX library so everything (Zoom, Meet, Teams, phone) sits in one place, or export RecordX summaries onto the linked ZoomInfo contact or deal so Chorus analytics still see them. Today the two systems live in separate worlds; transcripts export from the RecordX web app and get imported into Chorus manually. Email us at support@recordx.io and we'll notify you when the connector ships.

Get started with RecordX today

Create your RecordX account at recordx.io/register.html.
Install the RecordX Chrome extension, or use calendar auto-join for a Recall.ai bot to attend for you.
Record a sales call - transcript and summary land in RecordX.
Export the transcript from the recording detail view and paste into Chorus until the direct connector ships.

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Planned use cases

Feed RecordX transcripts into Chorus analytics without leaving your workflow.
Keep Chorus as the analytics layer while RecordX captures the call.
Cross-link the source transcript in RecordX for full context.

Planned scope

Two directions are on the table. Import: pull Chorus Call recordings and metadata into the RecordX library so a team searching across every meeting - sales, ops, and everything else - finds them in one place. Export: push RecordX summaries and action items onto the linked ZoomInfo contact or opportunity so Chorus analytics and coaching flows keep working on calls RecordX captured. Scoped, not built - the direction shipped first will follow beta signups.

Planned API access

Chorus lives inside ZoomInfo, which exposes an admin-provisioned API - typically a tenant-level API key rather than per-user OAuth.
Expected setup at launch: a Chorus / ZoomInfo admin generates the key and pastes it into RecordX Settings, similar to other tenant-key integrations.
No RecordX credentials or Chorus admin scopes are held today because no OAuth app or API client is live. Nothing is called against your Chorus tenant right now.

Pricing and limits (planned)

Chorus by ZoomInfo is Enterprise-priced through ZoomInfo sales - existing Chorus contracts cover usage on their side.
RecordX-side, the Chorus connector is being scoped as a Business-tier feature at launch. Free and Pro plans still record and export manually.
Minutes captured by RecordX draw from the same monthly balance whether or not they later sync to Chorus.

When to pick which

Chorus - sales teams already on ZoomInfo who want deal-risk scoring, call coaching, and CRM-linked conversation analytics. The analytics layer is the point.
RecordX - teams that want one searchable capture library across every meeting and call, not only sales. Lighter footprint, no ZoomInfo tenant required.
Both - keep Chorus for coaching sales calls, add RecordX to cover the rest of the org (ops, hiring, therapy, customer success). Once the connector ships, one pipe carries transcripts across.

Alternatives while waiting

Gong is on the roadmap too and covers similar ground for revenue teams. Fireflies and Otter both bot into meetings and post summaries into some CRMs, if a hosted-bot workflow is what you need today. For teams committed to ZoomInfo, keep Chorus as the analytics layer and use RecordX manually - export the transcript, paste into the Chorus call, and get the direct connector later.

Waitlist

Drop a line to support@recordx.io and we'll email you when the Chorus connector enters beta. Early beta seats will get onboarding help from RecordX support.

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